What is SharePoint? Microsoft SharePoint 2010 makes it easier for people to work together. Using SharePoint 2010, organization staff or members can set up Web sites to share information with others, manage documents from start to finish, and publish reports to help everyone make better decisions. I have decided to take the SharePoint 2010 Exam, and for study purpose, signed up for MicrosoftELearning.com online course and TestKing.com selected preparation exam. After all the lets get started and moving along, strange and sad thing happen, the MicrosoftELearning First Virtual Machine Lab is broken, and I don't feel like moving forward, until I can complete the lab. At the same token, I can't take the TestKing exam until I actually understand what I will be tested on in the exam. Its a sad sad situation as I have a deadline to pass the class by Jan 15th. I don't have any client project waiting in line to meet that deadline, but it's just I have to finish it off by than. I have created a support ticket with eLearning yesterday and so far have not received any feedback. Good or bad, the full MSDN web site library is available free of cost obviously, but if I had the patience to read it all, than I would not have paid MicrosoftELearning for the online course. I am not sure when I may be getting a reply from the support team as it's close to the end of the business day in eastern timezone. Just like the song "Let's pretend" I will get a reply before I come back to work tomorrow.