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Watchguard XTM330 Configuration Lost

Yesterday was a panic day as the Watchguard XTM330 firewall just decided to crash and burn. The display never goes into a safe mode but it displays it’s “starting” until the buttons are held and if I let go of the button, it will show the “Watchguard” text display.

What’s biting me back is that I do not have a backup of the configuration and this system seems to have reset to Factory default. Why would a working system go blank when no one accessed the server room.

After installing Watchguard System Manager, I was hopeful that I can get a backup, but sadly it connects based on Factory Default settings and not based on the configurations I had over a year.

Hopefully the rush delivery of different system will be in my hands by end of the day so that the internal network will be up and running by tomorrow.

I am still holding on to the hope that, once the current system is returned Watchguard tech team would be able to retrieve my configuration, as that would really help in setting up the new system or at least comparing it, to make sure no special settings are missing.


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